Microsoft
Microsoft
Microsoft
CONNECT TO WHAT YOU CARE ABOUTWhatever you're into, we’ll help you stay on top of it. Windows 11 has new ways of connecting to all of your favorite people, news, games, and content.
Microsoft
CHAMPION YOUR CREATIVITYPursue your passions with a refreshed, calming experience, designed to inspire your next creative endeavor.
Microsoft
MAXIMISE YOUR PRODUCTIVITYGo from “to-do” to “done” with tools like Snap Assist and Desktop Groups—created to help you multi-task effortlessly.
A FRESH WAY TO CONNECTWith new ways of reaching family and friends instantly, you’ll never miss a beat–no matter where they are or what device they’re on. 
Microsoft
Microsoft
A FRESH WAY TO CONNECTWith new ways of reaching family and friends instantly, you’ll never miss a beat–no matter where they are or what device they’re on. 
Microsoft
WINDOWS 11 AVAILABLE
Frequently Asked Questions

What’s the difference between Windows 10 and Windows 11?
Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes with new tools, sounds and apps. Every detail has been considered. All of it comes together to bring you a refreshing experience on your PC. When can I buy a PC that comes pre-installed with Windows 11?

How much does a PC with Windows 11 cost?
It depends! Many different manufacturers will offer a variety of devices that will run Windows 11. All at different price points. 

Where can I buy a PC with Windows 11?
PCs that come with Windows 11 pre-installed are available now.

Will my accessories work with Windows 11?
If your accessories worked with Windows 10 and meet the Windows 11 requirements, they should work. If you want to be sure, please check with your accessory manufacturer.

How do I know if a new Windows 10 PC meets the minimum requirements?
There are a few ways to find out. If you’re currently shopping for a Windows 10 PC, look for “Free upgrade to Windows 11” on the fact tag. You can also ask your retail sales professional to confirm. 

When will I be able to upgrade to Windows 11 on my Windows 10 device?
There are a few ways to find out. If you’re currently shopping for a new PC look for “Free upgrade to New Windows” on the fact tag. You can also ask your retail sales professional to confirm. 

When will I be able to upgrade to Windows 11 on my Windows 10 device?
If your existing Windows 10 PC is running the most current version of Windows 10 and meets the minimum hardware specifications it will be able to upgrade to Windows 11. To see if your PC is eligible to upgrade, download the PC Health Check app. Once the upgrade rollout has started, you can check if it is ready for your device by going to Settings/Windows Updates. 

What if my PC doesn’t meet the minimum hardware specifications? Can I stay on Windows 10?
Yes! Windows 10 continues to be a great version of Windows. We have committed to supporting Windows 10 until 14 October 2025.

How will I know when the upgrade is available for my Windows 10 PC?
Upgrades to Windows 11 began to roll out late in 2021 and continues into 2022. During this time, we will be doing some behind the scenes testing and validating for your specific PC. Windows Update will provide an indication if and when your PC is eligible. You can check to see by going to Settings/Windows Update.

How much does it cost to upgrade from Windows 10 to Windows 11?
It’s free. But only Windows 10 PCs that are running the most current version of Windows 10 and meet the minimum hardware specifications will be able to upgrade. You can check to see if you have the latest updates for Windows 10 in Settings/Windows Update. 

How will I know when the upgrade is available for my Windows 10 PC?
Upgrades to New Windows will begin to roll out late in 2021 and continue into 2022. During this time, we will be doing some behind the scenes testing and validating for your specific PC. Windows Update will provide an indication if and when your PC is eligible. You can check to see by going to Settings/Windows Update.

What is an upgrade vs. an update?
An update can consist of bug and security fixes and new features in a version of Windows. They tend to roll out throughout the year. An upgrade is when you change versions, for example moving from Windows 10 to Windows 11. Or moving editions from Windows Home to Windows Pro.

How long will the free upgrade offer last?
The free upgrade offer does not have a specific end date for eligible systems. However, Microsoft reserves the right to eventually end support for the free offer. This end date will be no sooner than one year from general availability.

How long will the free upgrade offer last?
The free upgrade offer does not have a specific end date for eligible systems. However, Microsoft reserves the right to eventually end support for the free offer. This end date will be no sooner than one year from general availability.

Can I keep using Windows 10?
Yes. You do not have to upgrade to Windows 11. We will continue to support Windows 10 until 14 October 2025.

Does Windows 11 take up more space on my PC than Windows 10?
No. Windows 11 and Windows 10 require approximately the same amount of disk space.  During the upgrade process, however, extra space is required.  Windows will clean up this extra disk space about ten days after the upgrade is complete.

Is Windows 11 a Windows 10 replacement?
Windows 11 is the newest version of Windows.  However, we will continue to support Windows 10 until October 2025. 

If I upgrade to Windows 11 what will happen to my files?
By default, all your files and data will transfer. However, we recommend backing up your files before installation. Learn more about OneDrive PC folder Backup here.

Can I go back to Windows 10 after I upgrade if I don’t like Windows 11?
Yes. After you have installed the Windows 11 upgrade there is a 10 day period where you can move back to Windows 10 while keeping files and data that you brought along with you. After the 10 days you will need to back up your data and do a “clean install” to move back to Windows 10.  

How long does it take to install Windows 11?
Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update. You can use your PC while you’re downloading it and then you have the option to schedule the install to happen at a specific time when you aren’t planning on using your PC. 

Can I upgrade my Windows 10 PC to Windows 11 if I’m running S mode?
If your PC meets the minimum hardware specifications, the Windows 10 Home edition in S mode can upgrade to the Windows 11 Home edition in S mode. If your Windows 10 PC is running the Pro edition in S mode you will need to switch out of S mode to upgrade to Windows 11 Pro. Windows 11 Pro edition is not available in S mode. 

Can a really old PC run Windows 11?
You can use the PC Health Check app to determine if your device is eligible to upgrade to Windows 11. Many PCs that are less than four years old will be able to upgrade to Windows 11. They must be running the most current version of Windows 10 and meet the minimum hardware requirements.