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Most frequently asked questions
How do I claim a price match?
What is the returns and refund policy?
How much does UK delivery cost and how long does it take?
If an item is out of stock online, can I still order it over the phone?
How do I return items I've bought online?
Do you price match with online-only or mail order retailers?
Do you offer Interest free credit?
Do you deliver to my country?
How long do I have to return an item?
Which shops offer the Click & collect service?
Which payment options do you accept?
Can I cancel an order online?
I've found a product cheaper at another retailer but they're out of stock. Will you still price match?
I've found the product cheaper at another retailer but they charge for delivery. Will you still price match?
What is standard delivery?
